Terms, Conditions, Policies, and Agreements
Service Guarantee/Satisfaction Policy
Service Guarantee
At Just In The Details Auto Detail, your satisfaction is our priority. We guarantee our services and aim to provide the highest quality detailing. If you are not completely satisfied, please let us know within 48 hours:
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Reporting Issues: Contact us by phone at [insert phone number] or email at [insert email address] with details of your concern.
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Resolution: We will assess the issue and, if necessary, re-do the service at no additional cost or offer a partial refund, depending on the nature of the issue.
Terms of Service
Terms of Service
Welcome to Just In The Details Auto Detail. By accessing our website and using our services, you agree to comply with the following terms:
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User Responsibilities: Users agree to provide accurate information and to use our services in a lawful manner.
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Intellectual Property: All content on our website, including text, graphics, and logos, is our property or used with permission and is protected by copyright laws.
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Liability Disclaimer: We strive to provide accurate information, but we do not guarantee the completeness or accuracy of the content. We are not liable for any errors or omissions.
Payment Policy
Payment Policy
At Just In The Details Auto Detail, we offer convenient payment options for our clients:
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Accepted Payment Methods: We accept cash, credit cards (Visa, MasterCard, American Express), and digital payments (e.g., PayPal, Apple Pay).
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Timing of Payments: Payment is due at the time of service completion. For online bookings, a deposit may be required.
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Late Payments: Late payments will incur a fee of $10. Services will not be rendered until payment is received in full.
Appointment Policy
Appointment Policy
Scheduling an appointment with Just In The Details Auto Detail is easy and convenient. Our appointment policy is as follows:
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Booking: Appointments can be booked online, by phone, or in person. A deposit may be required to secure your booking.
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Late Arrivals: If you are running late, please inform us as soon as possible. We will do our best to accommodate you, but your service time may be shortened to avoid delays for other customers.
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No-Shows: Clients who do not show up for their appointment without prior notice will be charged the full service fee.
Safety and Health Policy
Safety and Health Policy
At Just In The Details Auto Detail, the safety and health of our customers and employees are paramount. Our policy includes:
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Safe Practices: We use non-toxic, eco-friendly cleaning products and follow industry best practices to ensure a safe environment.
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Health Measures: Our team follows strict hygiene protocols, including regular hand washing and sanitizing equipment between uses.
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COVID-19 Precautions: We adhere to local health guidelines, including wearing masks and maintaining social distancing when necessary.
Damage and Liability Policy
Damage and Liability Policy
At Just In The Details Auto Detail, we take great care with every vehicle we service. Our damage and liability policy is as follows:
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Pre-Inspection: We conduct a thorough inspection of your vehicle before starting any service. Any existing damage will be documented.
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Our Responsibility: We are liable for any damage caused by our staff during the detailing process. In such cases, we will repair the damage at no cost to you.
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Limitations: We are not responsible for pre-existing damage or issues arising from normal wear and tear.
Environmental Policy
Environmental Policy
Just In The Details Auto Detail is committed to sustainability and environmental responsibility. Our policy includes:
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Eco-Friendly Products: We use biodegradable, non-toxic cleaning products that are safe for the environment.
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Water Conservation: Our detailing processes are designed to minimize water usage without compromising quality.
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Waste Management: We properly dispose of all waste and recycle materials whenever possible.
Contact Information
Contact Information
We value your feedback and inquiries. Please feel free to reach out to us:
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Phone: 703-999-9947
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Address: 1012 Tallwood Road, APT TA, Annapolis, Maryland, United States of America 21403
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Business Hours: Fri - Sun 9 AM-7PM