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Terms and Conditions

Terms and Conditions for Just In The Details Auto Detail

Effective Date: 07/01/2021

 

Welcome to Just In The Details Auto Detail ("we," "us," or "our"). By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By using our website and services, you accept and agree to be bound by these Terms. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

2. Services

Just In The Details Auto Detail provides professional auto detailing services, including but not limited to interior and exterior cleaning, polishing, and waxing. We strive to deliver high-quality services to all our customers.

3. Appointments and Cancellations

  • Booking: Appointments can be scheduled online, by phone, or in person. A 50% non-refundable deposit may be required to secure your booking.

  • Cancellations: We require at least 24 hours notice for cancellations. Cancellations made less than 24 hours before the scheduled appointment time will incur a 50% cancellation fee.

  • Rescheduling: Clients may reschedule their appointments up to 24 hours in advance without any penalty. Rescheduling requests made less than 24 hours before the appointment may be subject to a $15 rescheduling fee.

  • No-Shows: Clients who do not show up for their appointment without prior notice will be charged the full service fee.

4. Payments

  • Accepted Payment Methods: We accept cash, credit cards (Visa, MasterCard, American Express), and digital payments (e.g., PayPal, Apple Pay).

  • Timing of Payments: Payment is due at the time of service completion. For online bookings, a deposit may be required.

  • Late Payments: Late payments will incur a $10 fee. 

5. Refunds

  • Service Refunds: If you are not satisfied with our service, please contact us within 48 hours of your appointment. We will review your concerns and, if appropriate, offer to re-do the service or provide a partial or full refund.

  • Non-Refundable Deposits: Any deposits made to secure an appointment are non-refundable unless the appointment is canceled or rescheduled at least 24 hours in advance.

  • Processing Refunds: Refunds will be processed to the original payment method within 5-7 business days after approval.

6. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your information. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.

7. Liability and Damage

  • Pre-Inspection: We conduct a thorough inspection of your vehicle before starting any service. Any existing damage will be documented.

  • Our Responsibility: We are liable for any damage caused by our staff during the detailing process. In such cases, we will repair the damage at no cost to you.

  • Limitations: We are not responsible for pre-existing damage or issues arising from normal wear and tear.

8. User Responsibilities

  • Accurate Information: You agree to provide accurate, current, and complete information when booking our services.

  • Compliance: You agree to comply with all applicable laws and regulations when using our services.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is our property or used with permission and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our content without our prior written consent.

10. Disclaimer of Warranties

We strive to provide high-quality services, but we do not guarantee that our services will meet your specific requirements or that they will be error-free. Our services are provided "as is" and "as available," without any warranties of any kind, either express or implied.

11. Limitation of Liability

To the fullest extent permitted by law, Just In The Details Auto Detail shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangibles, arising out of or in connection with your use of our services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which our business is located, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved in the appropriate state or federal court located in that state.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Just In The Details Auto Detail!

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